【中文导读】Zendesk 存在安全缺陷风险（高危风险）。具体受影响版本、触发条件和修复方案以 NVD/厂商公告为准。 【原始描述】Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.